Privacy & Security

Hibagee Privacy Policy — How We Collect and Protect Your Information

Protecting your personal data at hibagee is our top priority. This privacy policy clearly explains what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026

How We Protect Your Privacy

The Core Pillars of Hibagee's Data Security

SSL Encryption

Every transaction and login session is secured with 256-bit SSL encryption. No third party can access your data.

No Data Selling

Hibagee never sells your personal information to advertisers or third parties. Your data belongs to you alone.

Secure Data Storage

All data is stored in encrypted databases and undergoes regular security audits and penetration testing.

Access Control

Only a limited number of staff can access your data, and solely for necessary purposes. Every access is logged.

Your consent matters

Your consent is obtained before any data is collected. You have the right to withdraw that consent at any time.

Regular policy reviews

Our Privacy Policy is reviewed and updated regularly to keep pace with changes in technology and applicable law.


This Privacy Policy ("Policy") applies to your use of the hibagee platform. By creating an account or using the platform, you agree to this Policy. If you have any questions, FAQ visit our page or contact support.

1

Introduction & Commitment

Hibagee is a trusted platform for betting and gaming enthusiasts in Bangladesh. We believe the best way to earn our users' trust is to handle their data with complete transparency.

This Privacy Policy explains in detail what personal information hibagee collects, how it is used, how long it is retained, and what rights you have over your data.

Hibagee's Privacy Policy is built to international standards. We never sell, rent, or use your data for any unnecessary purpose.

Our Commitment: Protecting your privacy is a core responsibility of hibagee — one we take seriously at all times.

2

What types of information we collect

Hibagee collects the following types of information:

Type of Information Description
Identity Information Full name, date of birth, national ID number
Contact Information Email address, mobile number, residential address
Financial Information Mobile Pay/Nagad number, transaction history, deposit and withdrawal records
Device Information IP address, browser type, operating system, device ID
Usage Information Login times, game history, betting patterns, and session duration
KYC Documents ID photo, proof of address document

Not all of the above information is mandatory. KYC-related information is only required for withdrawals above a certain amount.

3

How information is collected

Hibagee collects information in several ways:

  • Directly from you: During registration forms, KYC verification, support interactions, and payment processing
  • Automatically: Through cookies, log files, and tracking technologies during your use of the platform
  • From third parties: Transaction confirmation details from payment gateways (Mobile Pay, Nagad)
  • KYC verification time: Via ID and document upload

We never collect your information without consent. You are given a clear opportunity to provide consent at the time of registration.

4

Purpose of Data Use

Hibagee uses the information it collects for the following purposes:

  • Account Management: Registration confirmation, login verification, and account security
  • Payment Processing: Processing deposits & withdrawals and maintaining transaction history
  • KYC Verification: Age and identity verification, and anti-money laundering compliance
  • Service Improvement: Analyzing usage patterns to improve the platform
  • Support Services: Resolving your issues and answering your questions
  • Responsible Gaming: Identifying problematic betting patterns to provide timely support
  • Legal Obligation: Compliance with applicable laws and regulations
  • Relevant Communications: Sending important updates, bonus offers, and promotional information (subject to your consent)

Hibagee never uses your data for irrelevant advertising. If you no longer wish to receive promotional emails, you can unsubscribe at any time.

5

Data Sharing & Third Parties

Hibagee does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processor: Mobile Pay, Nagad, and other payment gateways — only the information necessary to complete transactions
  • Technology Service Provider: Cloud storage & server services — governed by strict confidentiality agreements
  • KYC Verification Services: Licensed identity verification service provider
  • Legal Authorities: In response to lawful requests from government authorities under Bangladesh law

Whenever information is shared with third parties, they are required to comply with hibagee's privacy standards. We only share the minimum data necessary.

To be clear: hibagee never sells or transfers your data to advertisers, data brokers, or unrelated third parties.

6

Cookies & Tracking Technologies

Hibagee uses cookies and similar tracking technologies on the platform. Cookies are small text files stored in your browser.

Types of cookies hibagee uses:

  • Essential Cookies: Maintaining login sessions and ensuring platform security — disabling these cookies will prevent the platform from functioning properly
  • Functional Cookies: Remembering your preferences (language, display settings)
  • Analytical Cookies: Analysing platform usage to drive improvements — this data is fully anonymised

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7

Data Retention Period

Hibagee does not retain your data longer than necessary. General guidelines:

  • Active Account Data: For as long as your account remains active
  • Transaction Records: Up to 5 years, as required by financial regulations
  • KYC Documents: 3 years after account closure (legal obligation)
  • Support Conversations: 2 years
  • Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — retained for up to 1 year

After the specified retention period, data is automatically and securely deleted or anonymized.

8

Your Rights

You have the following rights regarding your personal data:

Right to KnowYou may request to know what information we hold about you

Right to RectificationYou may request corrections to any inaccurate information

Right to ErasureYou may request deletion of your data under certain conditions

Right to Restrict ProcessingYou may stop the use of your data for specific purposes

Right to Data PortabilityYou may request a download of your personal data

Right to ObjectYou may request to opt out of marketing communications

To exercise any of these rights, email us at support@hibagee.click. We will respond within 30 days of receiving your request.

In certain cases, legal obligations may prevent us from fully deleting specific data. Where this applies, we will explain the reason.

9

Protection of children's privacy

Hibagee is intended for individuals aged 18 and above only. We do not knowingly collect any information from minors.

If we are notified that a minor has created an account on hibagee, we will immediately:

  • That account will be closed
  • All collected data will be permanently deleted
  • Any remaining funds will be refunded

If a parent or guardian suspects their child is using hibagee, please contact us immediately at support@hibagee.click.

10

Privacy Policy Updates

This Privacy Policy may be updated from time to time due to changes in technology, new regulations, or improvements to our services.

When changes are made, we will:

  • Send a notice to your registered email address
  • We will show a notification when you sign in to the platform
  • Notify you at least 7 days before any major changes take effect
  • Update the "Last Updated" date on this page

Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.

11

Privacy Contact

If you have any questions, concerns, or data requests regarding this Privacy Policy, please get in touch with us:

  • 📧 Email: support@hibagee.click
  • 💬 Live Chat: Live chat on the platform (24/7)
  • ❓ For general inquiries: FAQ Page View

Privacy-related requests are typically responded to within 7–30 business days.

To learn more, read our Terms & Conditions and Responsible Gaming page as well.

Hibagee's Privacy Policy is built to international standards. We are committed to keeping your data secure at all times — if you ever have a concern, please reach out to us right away.


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